Shipping policy
Shipping Policy
At Vestments, all products are made to order to ensure intentional production and reduced waste. Please review the shipping details below before placing an order.
Processing Time
All orders require a production period of 2–5 business days before shipment. This timeframe allows each item to be printed, inspected, and prepared for delivery.
Production times may vary slightly during peak seasons or promotional periods.
Shipping Time
Once your order has shipped, estimated delivery times are as follows:
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United States: 3–7 business days
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International: 7–21 business days (depending on destination and customs processing)
Shipping times are estimates and not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Your location
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The number of items ordered
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The fulfillment provider and carrier
Orders containing multiple items may ship separately due to different production locations.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Vestments is not responsible for lost, delayed, or misdelivered packages due to incorrect addresses entered by the customer. Orders returned due to address errors may require additional shipping fees for reshipment.
Lost or Delayed Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. Vestments is not responsible for packages lost after delivery confirmation.
If your order appears significantly delayed, contact us and we will assist where possible.
International Orders & Customs
International customers are responsible for any customs duties, taxes, or import fees required by their country. Vestments does not control or collect these fees.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery with:
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Your order number
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Clear photos of the damaged item and packaging
We will evaluate the issue and provide a replacement or refund if approved.
Contact
For shipping-related questions, please contact us at:
[Psalmsalad@gmail.com]