Refund policy
Return & Refund Policy
At Vestments, every item is made to order with intention and care. Because of this, we maintain a limited return and refund policy outlined below.
All Sales Are Final
Due to the made-to-order nature of our products, we do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or personal preference.
Please review product descriptions, sizing information, and order details carefully before completing your purchase.
Damaged or Defective Items
If your item arrives damaged, defective, or misprinted, we will gladly issue a replacement or refund at no additional cost.
To qualify, you must:
-
Contact us within 7 days of delivery
-
Provide your order number
-
Include clear photos showing the issue
Once approved, a replacement or refund will be processed promptly.
Incorrect Orders
If you receive the wrong item due to an error on our end, we will correct it immediately with a replacement or refund.
Non-Returnable Items
We do not accept returns for:
-
Incorrect size ordered by the customer
-
Buyer’s remorse or style preference
-
Normal wear and tear
-
Items damaged after use or washing
Refund Processing
Approved refunds will be issued to the original payment method and may take 5–10 business days to appear, depending on your financial institution.
Contact
For all return or refund inquiries, please contact us at:
[your support email here]
This policy is designed to protect both our customers and the integrity of our made-to-order process.